IMPORTANT INFORMATION

Age Limit

4 years and above

Weight Restriction

Maximum rider weight - 16 stone

Booking

All sessions must be booked in advance via our online system:

https://book.heygoldie.com/OldTownRidingSchool

Payment

Full payment is required at the time of booking using the link above.

Cancellation Policy

We understand that unforeseen circumstances can arise. If you need to cancel or reschedule your booking, we kindly ask for a minimum of 48 hours’ notice.

Please note:

• Deposits are non-refundable if cancellations are made with less than 48 hours’ notice
• Deposits are also non-refundable in the event of a no-show

Registration

Rider registration forms must be completed prior to your first lesson.

General Information

Horse riding is a risk sport and carries an element of unpredictability. While we take every possible step to ensure the safety of our clients, staff, and property, horses are living animals and may react unexpectedly.

By attending sessions or visiting the yard, all clients and visitors acknowledge and accept that participation is at their own risk and that there is a possibility of personal injury or loss.

What to Wear

Don’t worry if you don’t yet have full riding attire — we’re happy to help you get started safely and comfortably.

Recommended:

• Shoes or boots with a small heel (to prevent your foot slipping through the stirrup)
• Long trousers (leggings or jogging bottoms are fine — avoid loose clothing)
• A jacket or coat that can be securely fastened
• Minimal jewellery
• Long hair tied back

We provide riding hats free of charge.

Weather Considerations

We ride in most weather conditions, so please dress appropriately:

• Waterproof jacket and trousers
• Gloves and warm layers

Please Avoid:

• Sandals or flat-soled shoes
• Shorts, skirts, or dresses
• Dangling jewellery or scarves
• Riding with hoods up

Rules & Regulations

To ensure the safety and wellbeing of everyone, we kindly ask all visitors to follow these guidelines:

• No smoking anywhere on the yard. Smoking is permitted in the car park only. Please dispose of cigarette ends responsibly.
• No dogs are allowed on the premises.

Safety Around Horses

Horses can be unpredictable. Please:

• Do not walk behind horses
• Avoid shouting or making sudden loud noises
• Follow staff instructions at all times
• Do not feed the horses unless given permission

General Yard Rules

• Photography and video recording are not permitted without prior approval
• Please dispose of rubbish in the bins or skip provided, or take it home where possible
• Respect and follow all staff guidance — this is for everyone’s safety
• Theft will not be tolerated and may be reported to the police
• Abusive, threatening, or inappropriate behaviour towards staff or others will not be tolerated
• Vehicles and personal belongings are left at your own risk — please ensure cars are locked at all times